Privacy Policy for Personal Information

Modulable recognizes the importance of protecting your personal information. This privacy policy (the “Policy”) outlines how we collect, use, and disclose your personal information when you use our website and explains your rights regarding such information.

This Policy does not apply to third-party websites, including those accessible through links on our website. If you visit a third-party website, it will have its own privacy policies, which we encourage you to review before submitting any personal information.

What is «personal information»?

The term “personal information” refers to any information that pertains to an individual and allows, directly or indirectly, for their identification. This may include your name, email address, phone number, date of birth, and financial information (including banking and credit card details).

Your business contact details, such as your title, business email address, business address, or phone number, are considered public personal information.

What personal information do we collect?

When you use our website, we may collect the following personal information:

• Your contact details, such as your name, address, email, and phone number;
• Billing information for our products or services, such as banking details or credit card numbers;
• Recruitment-related information, such as your resume.

In all cases, we strive to limit the amount of personal information collected to what is strictly necessary for the purposes outlined in the section “For what purposes do we use your personal information?” We do not knowingly collect personal information from minors.

Do we collect information through “cookies”?

While you browse our website, we do not collect any information through cookies or other tracking technologies.

How do we collect your personal information?

We collect your personal information directly from you, with your consent, when you contact us or complete a form on our website. In some cases, we may collect your information from third parties where you have given consent or where permitted by law (e.g., government agencies, financial institutions, or other service providers).

How do we obtain your consent?

Generally, we collect, use, and disclose your personal information only with your consent. In certain circumstances, however, the law allows us to do so without your consent (e.g., when required by a subpoena or court order).

By contacting us, voluntarily completing a form with your personal information, or browsing our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you provide personal information about a third party, you represent that you have the necessary consent or authority to allow us to collect, use, and disclose this information in accordance with this Policy.

Subject to certain legal or contractual restrictions, you may withdraw your consent at any time by contacting us as indicated in the section “How to contact us.”

For what purposes do we use your personal information?

Generally, we use your personal information for the following purposes:

• To provide our products or services;
• To establish, maintain, and improve our business relationships with you;
• For recruitment purposes;
• To comply with our legal and regulatory obligations;
• For any other purpose authorized by law or to which you consent.

With whom do we share your personal information?

Your personal information is accessible only to our employees and agents who need it to perform their duties. We may also share your information with third parties as required by law or with service providers (e.g., cloud hosting providers). In such cases, we take steps to adequately protect your information by implementing specific contractual measures and limiting information sharing.

Is your personal information shared outside Quebec?

The personal information we collect is stored on secure servers, which may be located outside Quebec. We may also share your information with business partners outside Quebec as part of our services. When personal information is transferred outside Quebec, we conduct privacy impact assessments and implement contractual commitments to ensure its confidentiality.

How long do we retain your personal information?

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal and regulatory obligations. After this period, your information will be securely destroyed or anonymized.

How do we protect the confidentiality of your personal information?

The personal information we collect is kept confidential in accordance with applicable laws. If you choose to share information via email or forms on our website, we will use it solely to respond to your inquiry and ensure its confidentiality.

We also implement reasonable organizational, technical, and physical security measures to protect your personal information from loss, theft, unauthorized access, or disclosure. For instance, we restrict access to our offices and IT equipment and train our staff on privacy and security best practices.

What are your rights?

You have the following rights:

• The right to access your personal information;
• The right to correct your personal information;
• Where applicable, the right to withdraw consent for the use or disclosure of your personal information.

To exercise any of these rights, please contact us as specified in the “How to contact us” section.

How to contact us?

If you have questions about the protection of your personal information or wish to exercise your rights or file a complaint, please contact Samuel Léveillé, our Privacy Officer, at:

Adresse : 4115 Autoroute des Laurentides, Laval
Courriel : ti@modulable.com

How do we update this Policy?

We may update this Policy from time to time to reflect changes in legislation or operational practices. While we may provide update notifications, the posting of the revised Policy will be deemed sufficient notice. By continuing to use our website, you accept this Policy and any updates.

The last update to this Policy was on 2024-06-04.